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Zenith Insurance Auto Insurance Reviews

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(16 reviews)
Zenith Insurance
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Claim - adjuster
66.7%
Agent/rep attitude
33.3%
Agent/rep availability
33.3%
Claim - denial
33.3%
Claim - not-at-fault
33.3%
Claim - total loss
33.3%
Claim payout amount
33.3%
Claim processing time
33.3%
Legal actions
33.3%
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Very poor customer service

by otto on Oct 13, 2020
1.5 out of 5 stars

I have been trying to contact the broker on the phone more than once for more than an hour with no success. Very poor customer service. As well my house and car insurance went up by 24.62% without having any claim, accident or ticket. I was told that this was a general increase. What an excuse!!!

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Broker experience Rates at renewal Rates in bundle