PC Insurance Auto Insurance Reviews
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First, they were extremely hard to arrange a policy with, long waits, and poor communication. I went through with it because of cost savings. One month into the policy they contact me stating they are removing all collision and comprehensive coverage due to a "missed payment" although I had paid in full... So I thought. 3 months into the policy, with pink cards and all, I receive an email about an issue with my account. I contacted PC Insurance to find out they CANCELLED my policy over a month ago due to "Non-payment".
There was an active credit card on file and zero warning of the cancellation of my policy till I contacted them. They have since added a "non-payment, policy cancellation" to my records that remain for years.
Do yourself a favor and skip these scam artists.
Worst Broker I have dealt with. They first got all my addresses wrong. Once they finally fixed that my rates kept increasing. I had had enough and when I wanted to cancel they were making it absolutely impossible and made me jump through hoops. I will never use PC for anything.
In August, I called to get tenant's insurance for a new place in Alberta starting September 1. I asked for my Ontario tenant's insurance policy to be cancelled on September 5. My auto and tenant insurance was bundled. The representative I spoke with wasted 2 hours of my time by constantly repeating to himself that I need to wait to cancel my auto insurance until I’m in Alberta. I already knew this and was simply wanting to deal with the tenant's insurance in that call. On September 14 I got my car inspection done so called to switch my auto insurance to Alberta. That’s when I found out it was also cancelled on September 5 so I have unknowingly been driving uninsured. I have spent 24 hours trying to resolve this. Constantly being put on hold for transfers to other agents. Hung up on multiple times. Was promised a call back which I never received. Out of all the people I have spoken with only one was apologizing. I was told there is no management or customer care for me to speak with. I am currently supposed to be receiving another call back by the end of the day today but I don’t trust that to happen and can not continue driving uninsured so have gone ahead and gotten insurance through a brokerage here in Calgary with no insurance history even though I have been insured with no breaks since 2010.
Please please do not give this company your money. Save yourself and go with someone else.