Customer service
by Garry Challoner on Nov 13, 2023
1.5 out of 5 stars
Car Insurance Reviews
PC Insurance Auto Insurance Reviews
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(49 reviews)
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Getting a hold of these folks is an exercise in patience plus. They do not have the staff to handle their clients. Their website is next to useless since no changes can be made on it. Sending a 'secure message' means that you may wait 5-7 days for a response.
Not renewing with them. I will pay extra to get some service.
I have never had a claim or issues. But to just cancel I had to wait 5 hours. Their call-back option was 5 days later.
Stay away!!!
Long wait times, and people not trained properly. Takes forever to get anyone, at least 30min or longer. Horrible, horrible, horrible would not recommend to anyone.