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PC Insurance Auto Insurance Reviews

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(45 reviews)
PC Insurance
2.7 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep knowledge
33.3%
Agent/rep attitude
22.2%
Agent/rep availability
22.2%
Broker experience
22.2%
New purchase experience
11.1%

Top negative trending topics ?

Agent/rep attitude
44.4%
Agent/rep availability
44.4%
Agent/rep knowledge
33.3%
Rates competitiveness
22.2%
Agent/rep callbacks
11.1%
Broker experience
11.1%
Phone wait times
11.1%
Policy clarity
11.1%
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Agent/rep attitude (10) Agent/rep availability (7) Agent/rep callbacks (1) Agent/rep knowledge (10) Billing/payments (5) Broker experience (8) Cancellation experience (4) Complaints/ombudsman (1) Insurance Rates, Prices (7) New purchase experience (2) Phone wait times (3) Policy changes experience (1) Policy clarity (1) Policy coverage (3) Rates at renewal (1) Rates competitiveness (2) Rates for good drivers (1) Rates for second driver (1) Renewal experience (1) Rewards (2) Website experience (1)
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Slow, slow bordering on unresponsive

by madansa on Sep 1, 2022
2.5 out of 5 stars

Getting a hold of these folks is an exercise in patience plus. They do not have the staff to handle their clients. Their website is next to useless since no changes can be made on it. Sending a 'secure message' means that you may wait 5-7 days for a response.
Not renewing with them. I will pay extra to get some service.

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Review topics
Phone wait times Website experience