PC Insurance Auto Insurance Reviews

I was supposed to get a new policy since I moved from Halifax to Ontario. Everything seemed fine until the broker didn't send me a new policy and temporary insurance and cancelled my old policy. I am unable to drive for two days and this affected my work. There's no one able to help after 5 pm on Saturday. I get that, it's Saturday so I don't care and I just want to go home, right?

This is so terrible. How can you forget to send a new policy, but only cancel your old one? Such a poor customer service.

Customer service sucks!!!! Agent admitted to be working for insurance company, not the client. Ask for information pertaining to my file - refuse to release, really, my own file!!!! I had to get IBC & RIBO involved, now on to the Ombudsman as they still refuse to release information.
All very simple -- they are NOT there to help, just pay, pay & pay and do as we say or we will suspend or remove your policy.
Time to move on!!!!

After a week of providing more information almost every day for a new auto policy I was directed to go to Service Ontario and get a non-plated registration to prove to them I was going to register vehicle in Ontario. this would have declared the vehicle "unfit" meaning I would have to have it towed for inspection. I called and emailed PC from Service Ontario repeatedly and got no response, nadda. I called State Farm and had my policy in 30 minutes for about the same price.... Never again with PC, massive runaround and then left hanging in the wind like I had leprosy.

I was supposed to get 3000 points each year for renewing my home insurance policy& each year I would get 3000 more points also well as what I got the previous years. So 1st year 3000, 2nd year 6000, 3rd year 9000 points to a max amt. of 30,000 pc points (just for renewing each year). The same with the auto insurance 1st year 5000 points 2nd year 10,000 points, 3rd yr. 15,000 points to a maximum of 50,000 points. Each yr. after you would continue to earn 50,000 points for 30,000 points . So this is some serious points. I had insurance for 10 years auto & home & they never put the points in my account. I had to go after them for the points - the points were automatically supposed to be put into my account. If it happened to me - how many other clients are missing points they are supposed to get automatically.