Terrible company to deal with, there is a reason they are so cheap
by unhappy_camper on Jun 11, 2024
1 out of 5 stars
To say I am disappointed is an understatement. When seeking a quote for car and home insurance, I was asked what I was currently paying. I told them. Then the salesperson gave me a quote undercutting my current insurer. I got a call later saying there was a premium increase of $21. I still thought it was worth it. My credit card was charged for the purchase. When I got the documents from the insurer, I found I had to pay an additional $312. This was 15% more than I was originally quoted. When I contacted salesperson, he told me to contact service. Very lengthy delay on trying to get through.
I will not ever deal with PC financial as a broker again.
I was looking for car and condo insurance. And the broker made it fast easy and explained everything well to me. Agent did a good job in explaining and making me feel comfortable with the decision to go with pc insurance.
I’ve inquired different insurance companies - it’s tiring and the processing took too long.
I tried PC Insurance and sales broker made everything fast and easy.
Prompt action, fair rate.
Representative was very helpful I and knowledgable. Service was good and I received the correct information. I needed it, thank you.
Long wait times, and people not trained properly. Takes forever to get anyone, at least 30min or longer. Horrible, horrible, horrible would not recommend to anyone.
I have never been treated so badly by a company in my life and the customer service was the worst!!
I would never recommend this insurance company to anyone
My car insurance went up every year even I never had a claim!
Very long waiting time at call Center, unprofessional and helpless customer support!
Definitely NOT recommended!
PC insurance management should look at the company reputation and performance if they care at all!
Jessica was very quick and efficient. Helped out in making the selection easily. Prices are much better compared to other providers. Received the setup instructions instantly, Definitely recommend it.
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Adrian is my agent's name. He is always really quick to respond and is always so helpful. I have never been so impressed by an insurance provider before. Between moving twice in a year, and adding and removing new policies. I highly recommend!
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Made the mistake of choosing this company for my daughters first insurance due to the price. We have been over charged due to an agent not updating the policy back in march. Since then I have talked to 3 agents and 1 supervisor all who end up ghosting and not dealing with the issue. Pembridge won't honor the original file date that I have emails for because she didn't do her job back in March and it finally got done in May. We will be cancelling and reviewing anywhere I can to help others.