Portage Mutual Insurance Auto Insurance Reviews

Do NOT go with this company, they will drag out a claim for as long as they want. I believe that the longer they drag out a claim, people will just give up or settle. This company is horrible and do not care about the people that they insure.!!!!Go with another company......... I speak from expiernce

Portage Mutual in St. Albert is an incredibly disrespectful, inconsiderate and unprofessional company. The claims adjuster from Canadian Claims starts out as your best friend, by the end of the claim was screaming at us on the phone and then hanging up on us. FYI, we were told that when your vehicle gets stolen, and is recovered, that the responsibility is on the owner to ensure that it gets fixed properly, and in a timely manner. So why exactly did we need that adjuster who outright lied to cover her own mistakes, yelled, and hung up on us? We were told "It's common sense that you would look after your own vehicle after a theft". Common sense says RUN AWAY from Portage Mutual, and if you get assigned Canadian Claims, plead for a new adjuster!