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CIBC Aventura VISA Card Consumer Reviews

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(8 reviews)
CIBC Aventura VISA Card
2.1 out of 5 stars:
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Worst customer service ever

by Sergey Demchenko on Dec 15, 2023
1 out of 5 stars

Never buy CIBC Visa, never answered, you can be hanging on phone for hours, listening terrible music, without any answer.
Terrible service.

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Bad Experiences!!!

by Andries on Nov 18, 2020
1 out of 5 stars

Have been back and forth with agents at the CIBC Rewards center. Been transferred from one agent to another and no one seems to know what to do. I booked a flight with Westjet and at the time the flight was confirmed. After a couple of days I receive an email from CIBC stating that part of my trip with Westjet cannot be confirmed and all the flight times has been changed. I called CIBC and informed them that the new flights and times will not work for me. Talked to 3 agents, but no luck. It's been 4 days now and still no resolution or call-back from CIBC. It's frustrating and CIBC management should look at what's going on at the rewards center as they do not look after their clients.

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