Canadian Tire Options MASTERCARD Consumer Reviews

Hi Canadian Tire, Please stop providing people with financial services. Please stop scamming people with your worthless credit card application. Please stop ruining people's credit. Please stop being a bank. (There are actual banks like Scotia or TD, you are a disgrace to the banking industry.) I have submitted my complaint to OBSI and have fun with them. Please treat your customers like real people.

First I was misguided by this credit card application guy who caught me in Canadian Tire and instead of upgrading my Options Card, he has made another application for the World Elite card, which has caused only trouble. When called in to activate the new World Elite and cancel the old one after talking for quite some time with the first rep while putting in the new pin for the card, I was transferred to another (instead of back to original) representative, who restarted the whole process and took even more time. When logging into my online credit card account, I cannot add a new card when clicking on the Add Card button, the browser simply redirects back into options page, in Chrome and Safari browsers, so there is a bug in the software. Total Disappointment!

Pushing people to apply for their credit at every single store and they run credit check which make you loose some credit point then they easily turn you down with decline your application. They will never say your application is declined, you'll receive a letter by mail.
Waste of time!

I was buying Christmas gifts and got the offer of a Canadian Tire card. Halfway through I said I didn’t want it anymore and I would pay full price for everything. The salesperson said there was just one more step, I felt coerced so finished the transaction. I activated the card and paid the amount owing and immediately deactivated the account. Customer service was horrible from the counter to the banking service. I would never recommend this service ever.

Canadian Tire offered a $250 bonus if the card was used within 30 days of approval, but the card never arrived until after 30 days rendering the offer void, customer service was no help whatsoever in rectifying the situation, total run around. If you only have their reward card, you get literally pennies on purchases so you are "encouraged" to get their credit card. This offer was doomed to fail from the beginning - after applying online, the application had a glitch and had to be redone, then you wait for the letter and have to take your identification into a store and finish the application process, once approved, you have to wait for the card to arrive, this all takes time. One customer service representative said 30 days from the activation date, but it is actually 30 days from the approval, however, the card did not arrive until after 30 days, so the offer expired. If I could give less than 1 star or negative stars, I would give -5 stars for the entire experience.