Deceptive offer to get card initially, worthless rewards without credit card
by Disappointed on Jan 11, 2022
1 out of 5 stars
Credit Card Reviews
Canadian Tire Options MASTERCARD Consumer Reviews
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(72 reviews)
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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I was shocked that my World Elite (requires a relatively high-income level) came with such a low credit limit. When I called customer service, they said there is nothing they can do for six months. The low limit was not pointed out beforehand. I got this to replace a card with a credit limit over $10,000 so it is pretty useless for purchasing. I was attracted by the benefits and no fee. You'd think CT Bank would like the profit from higher use of the card by me to offset the cost of providing those benefits.
Canadian Tire offered a $250 bonus if the card was used within 30 days of approval, but the card never arrived until after 30 days rendering the offer void, customer service was no help whatsoever in rectifying the situation, total run around. If you only have their reward card, you get literally pennies on purchases so you are "encouraged" to get their credit card. This offer was doomed to fail from the beginning - after applying online, the application had a glitch and had to be redone, then you wait for the letter and have to take your identification into a store and finish the application process, once approved, you have to wait for the card to arrive, this all takes time. One customer service representative said 30 days from the activation date, but it is actually 30 days from the approval, however, the card did not arrive until after 30 days, so the offer expired. If I could give less than 1 star or negative stars, I would give -5 stars for the entire experience.