Canadian Tire Options MASTERCARD Consumer Reviews

I don’t know why anyone would get this card?
I was two days late on a payment and they cancelled my monthly subscriptions which totalled $40!
Also, make six figures and they won’t increase my limit?
PC Financial is an easy alternative and I will be closing this!

I am currently fighting a charge that was applied to my card without me making a purchase. This credit card company keeps giving me the runaround about it. They can see the charge on the statement, they can see I did not receive the product and that the online order was cancelled. Each time I get on the phone they start the process over and I’m to wait another 5-7 business days. This time, I got close to the person that can actually help and the call “mysteriously” got dropped (he hung up).

This card company and Canadian tire seem to make money off people by charging your card for items you don’t buy and then give you the run around when you dispute it hoping you will forget about it. This is over a $500 charge, too bad for them I won’t go away. It’s not the money anymore, it’s the principle of it. Banks continuously get people's hard-earned money and get richer and richer off the backs of real working people.

I was paid up, they locked my card, never applied for a $150 payment and refuse to answer. Complained numerous times get a chatbot for an answer. Even went to the ombudsman and they refuse to help.
I REFUSE to pay the bill, but can’t as I am locked out of my card.

DO NOT GET THIS CARD, YOU WILL REGRET IT!!

As a person with multiple accounts, I got the first NSF fee on the card so I called in for some help. Other banks are helpful in waiving the first fee but CT won't help no matter what. At one point the customer service shouted back at me". If you can pay for other bank's NSF fee why can't you pay for ours?". I was totally speechless. One of the most regretful credit cards I ever had in Canada.

It’s a complete nightmare whether your card will go through at a store or not. You can use the card dine once and a second store a few minutes later the card will decline. It picks and chooses at what your purchases are, and how much you can spend even with several thousand dollars credit available on your account. It is a complete joke. You can’t even log in to pay your bill and resetting your password! They never send you emails to correct this problem.

Horrible customer service, rude and condescending when they are completely in the wrong. I'm consistently making payments online and in-store which makes the credit instantly available yet they randomly apply the payment to my balance any day they please. It shows up 1-7 business days after I’ve made it and however it's most beneficial to them. They never have a plausible answer and are always looking to get you off the phone as soon as possible. DO NOT get this card unless it is absolutely your only option.

Usually rude on the phone, high interest rates, don't work with you to get a lower interest rate when you have a zero balance. Do not get entrap with this card because you'll never be able to pay it down if you lose your job due to the high interest and penalties. If you going to get a MC or Visa go to the bank, not through stores. Say for example your bill says you owe 100.00 monthly payment and you put an 800.00 onto it. They will take off the 100.00 payment and 3-4 days later take another 50.00. I feel they are commenting on fraud.

I was initially approved for a $1000 card limit. I got the card in the mail and was using it for over a week. I even made payments for over $500. A few days later, I checked my account to find out that my account was limited. I called in to find out that my account was closed after a second look. Instead of calling me or even lowering my credit, they cancelled my card without any notice. When I spoke to a representative, he said it was true what I was saying but was unable to do anything. I WILL NEVER GO BACK TO CANADIAN TIRE AGAIN. HORRIBLE SERVICES.

I initially had a credit limit of $20,000. I also had several other cards with similar lines. After receiving a letter to use it or lose it, I called and they said I can make even a small purchase to keep the card active. I never heard of that before but OK, so I did. After that, they have every six months steadily decreased my limit from 20,000 to 15,000 to 10,000 to 5,000 and now $3,000. When I initially called about why they decreased my limit when I used the card, they were suddenly rude for no reason and claimed that they can do whatever they want out of the blue. It was a very strange call and my limits went down every six months ever since. Anyways, I am going to cancel it.

I just got off the phone with the Canadian Tire option credit card. During this time where everyone is looking for how to help our fellow Canadians, Canadian tire just looks that keep gouging it’s clients. Even the big banks have slashed their rates by half, Canadian tire isn’t very Canadian at this time. In the future I recommend people look at companies that are helping Canadians not pushing Canadians farther in debt to line their own pockets! Get with the program Canadian tire, be better, and support your fellow Canadians in this these hard times, you’ll get your chance to make millions after it’s all done