Canadian Tire Options MASTERCARD Consumer Reviews

I have been a long-time customer. I used their credit card for more than 5 years. I spent most of my income with my credit card. I never ever had a late payment or an interest charge. They offered me a balance transfer promotion. It was 0% interest rate with 1,5% fee. I used it for 4000$ and they charge me a 60$ fee which is normal. Next month I saw an 85$ interest charge in my bill. When I asked them, they told me that I needed to pay it off. I told them that I still have 3 months to pay. They said, no it doesn't work like that. I had to pay my balance off. I got ripped off by this credit card. I cancelled my credit card right away and moved my business somewhere else. I suggest you work with a bank which is more trustworthy.

Canadian Tire offered a $250 bonus if the card was used within 30 days of approval, but the card never arrived until after 30 days rendering the offer void, customer service was no help whatsoever in rectifying the situation, total run around. If you only have their reward card, you get literally pennies on purchases so you are "encouraged" to get their credit card. This offer was doomed to fail from the beginning - after applying online, the application had a glitch and had to be redone, then you wait for the letter and have to take your identification into a store and finish the application process, once approved, you have to wait for the card to arrive, this all takes time. One customer service representative said 30 days from the activation date, but it is actually 30 days from the approval, however, the card did not arrive until after 30 days, so the offer expired. If I could give less than 1 star or negative stars, I would give -5 stars for the entire experience.

Right from the beginning, I had negative experiences. Limited options to pay bills, harassing phone calls constantly from multiple agents when your late making payments sometimes at inappropriate hours, frequently had a transaction declined and had to verify an account, paid insurance that was useless and only puts money in their pocket and unless you die does nothing for the cardholder, when speaking with agents they ask too many personal questions and demand answers when it’s inappropriate or questionably any of their business. They harass you even after telling them when the earliest time you can pay bill sometimes up to 20+ times a day. On one occasion during a shopping trip at their downtown Vancouver location I had a gorilla of a security officer (plainclothes) learning over the self-service checkout I was using in an intimidating manner making me feel extremely uncomfortable and not wanting to go back to that location again appearing to have no concern about whether I was doing something wrong or not and when I emailed them about my experience I received no response at all. There are better options for building credit than Canadian Tire. My experience was so bad I won’t even shop there anymore...

I just received this card & wanted to pay what I spent $300 before the due date so that I could use the card without issues while I travelled. The first time paying I went to their website and chose the option to pay online as it said the payment would be posted 2-3 business days later. I paid on Dec 8th the transaction was completed the knee was taken from my bank account two business days later, we’re now at Dec 27th & the payment still hasn’t been added to my credit card. When I spoke to a Manager on the phone she said the fine print reads it could take up to 16 business days to process a payment because we need to make sure that you have money in your bank account before we approve the payment…. Like whaaat? She then said talk to your bank. So I did! TD was all confused and as greased out as I was, they took the money it’s gone from my account and still not posted. Shady...

Very upsetting, I only received my CT Mastercard a week ago, used it to get the promotional reward points they offered when you make a certain purchase after getting your new card, never used it after went to order something for my daughter for school, found out the card has a hold on it called found out they put a temporary hold on all new cards till you make your first payment and then its remove after two business days. I haven't even received a bill yet, and they call me consistently every day, I'm not in collects (only had the card a week), I still have a good chunk of credit available on my card, Makes me wonder if every time I use the card will they call me harassing me for payment. Really wish I had found this site before applying for this card.

25.9% interest is piracy, I would like to negotiate a better rate to help me pay off the balance. I didn't buy toys, I staved off homelessness while working full time this entire pandemic. I would appreciate at least the opportunity to seriously discuss a lowering of my rate to ensure I can pay you off in the most expedient manner. Let's talk.

I don’t know why anyone would get this card?
I was two days late on a payment and they cancelled my monthly subscriptions which totalled $40!
Also, make six figures and they won’t increase my limit?
PC Financial is an easy alternative and I will be closing this!

I was paid up, they locked my card, never applied for a $150 payment and refuse to answer. Complained numerous times get a chatbot for an answer. Even went to the ombudsman and they refuse to help.
I REFUSE to pay the bill, but can’t as I am locked out of my card.

DO NOT GET THIS CARD, YOU WILL REGRET IT!!