Presidents Choice Financial MASTERCARD Consumer Reviews

Honestly not sure why there are many complains on here about this card.
Great so far. I use it daily, pay it off always the same month. Started with a 2,000 limit, requested to raise and they did it no problem.

Lost my card one time not knowing I could do it on the app, and the lady on the phone was super helpful, took 5-10 minutes to help me.

Overall great card if you pay on time, if you can’t manage to remember to pay your credit cards, you shouldn’t have one.

I'm writing this review because there are almost only bad reviews with these cards, and I have a completely different experience. I have this card because no big bank (TD or RBC) wanted to give me, a newcomer without a credit history, the credit card. I'm with this card for about 2 years. Once I lost the credit card, probably at the gas station, and realized 1 day after. There were already some transactions on my card I didn't recognize. Presidents Choice had no problem to cancel all these transactions. Second positive experience I had just now. We bought flight tickets with Primera Airlines, which went bankrupt. All we had to do was filling in a claim form and send a copy of tickets purchase via email. 4 weeks later I got the full chargeback. I was never waiting on the line more than maybe 3 minutes. Everyone was always professional and knowledgeable. To be honest with you, I didn't expect that free card can have such a good customer service. I like earning points for my groceries, I like that they are always improving their online customer panel. My friends recommended this card to me and they also have only the positive experience.