Presidents Choice Financial MASTERCARD Consumer Reviews

If you don't pay more than the minimum payment even with never missing a payment they reduce your limit when you do make a large payment hurting your score by reducing credit utilization, can't wait until this card is gone, hope they go bankrupt!

In December they increase my limit used card for shopping also had some extra expenses unexpected. Payments were made then I made a bigger payment and they decreased my limit never said any thing just decreased. Called to ask why they refuse to offer one.
My credit score is now at an all time low because of utilization.

I have now called 7 times over a 10 day period and have not yet been able to reach a customer service supervisor or have one call me back. PC MC sent a letter that reduced my credit limit with no explanation and no evident recourse. I use the credit card extensively every month and pay it off each month. I called to get an explanation and increase or return the credit limit to the previous level. Every time I call I am advised that I must speak to a supervisor but none is ever available and no one has ever called me back and more than a week has passed. Really poor customer service.

This company is not at all recommended keep pulling your credit report every month for no reason reducing your credit limit without notice (P.S i have an excellent credit 800+)

We were paying our credit card every month no late payments all of a sudden there was a decrease from 14000 to 7500 so it hurt our credit score. No notification or anything. Thanks

Stay away from PC Financial MC. What a criminal organization. Same as a user below, I have good credit, and they lowered the credit limit on the card, and this made me seem maxed out. They are horrible to deal with. The points were not added about 3/4 of the time. Not worth it, and has made me not want to shop at any Loblaws stores.

PC Mastercard will randomly hit your credit bureau without your consent and lower your credit score if you fall slightly below their expectations. My score fell a bit over the holidays from using a few cards. I went from 820 to 740, so without letting me know they lowered my limit and now my card instead of looking like it's just over half its limit now looks nearly maxed out. Now my credit score is dropping again because it looks like my card is nearly maxed out. Having a PC Mastercard hurts your score more than it helps. Other banks have stood by my side and understand that people do use their cards. I will stay with them. I have paid off my PC and still hold it in case Hell Freezes over, then I MAY use my card but only in an emergency.

I used to work for one of the big 5 so have some experience. I got this for PC points and then one month they lowered my limit. I contacted them and it was restored only to be reduced 2 weeks later... Whenever I use secure messaging via the app I’m told I have to call. When a supervisor is requested they’re not available but will call back in 24 hours.

In their defence, they do call back but it’s days later, unfortunately.

Not impressed.

I was approved for a credit limit of $500.00 2 years ago. I've kept my debt utilization low. Paid it on time. My credit has improved during this time not due to this card but other items falling off. This card did nothing to improve my credit score. They have denied every attempt over 2 years to have my limit increased. They don't have a reason why they won't increase the piddly $500 limit. I can't do anything with this miniscule limit. Can't buy plane tickets or stay in a hotel for more than one day. And It takes forever for payments to post. The customer service isn't good. Just a terrible credit card. Waste of my time and energy.

Got the card approved 2 months ago, 12k limit, used one time at No Frills, spent $90.00 and then Esso speed pass app. Used it twice, about $120.00 ($60*2) Then card got suspended. The same case as others, call them up, give me all about I was under their fraud alert, ask me series of questions and I told them I have been living at the same address for more than 20+ years. They, basically, ignore what I said. I spoke to them and all my security questions answered were correct, but they still claim I was under fraud monitoring. What is that? I asked to speak to that department, they said - no, then they said they will file a case onto my account and they will review it. Of course, they didn't, called them up twice every 3 days, they ask me the same stuff again, said that my card gets reactivate within 24 hours, he told me to trust him. No need to call back. Fine! 6 days later, went to Tim Horton's and tried it out, the same decline message. Call card provider, such a joke! PC MasterCard, shame on you! If you are not willing to lend, don't ask us to apply! Wasting our time and take a hit on our credit. Anyone who sees this message, AVOID them!