Presidents Choice Financial MASTERCARD Consumer Reviews

I have had a PC Mastercard for almost 3 years now. They gave me a $2000 credit limit. I didn’t use the card a whole lot but I always made sure to make payments on it and this past week I decided I pay off my balance after using it during covid for groceries and necessities. I put $1100 on the card which made it over half paid. Today I wake up and my credit available is $64 instead of $1100 and says my limit is $1100. I called customer service and they tell me my limit was reduced TODAY because of one over-limit charge? I was furious. I took nearly half my paycheque this week to pay this card and they stole all of the money basically and reduced my limit. They could offer no explanation as to why other than one time I had an over-limit fee charge. They didn’t give me any notice or any reason just took all of my payments and left me with $64. I will never use this card again after this. This is the worst company I’ve ever dealt with...

They dropped my limit from 2500 to 1100 with no warning and when it went over they charged me 200 dollars over-limit fee I don't use this card but a family member has been and they continue to let her go over constantly I have called and emailed and no answers... I want to cancel it and have her pay as she can but other than one letter and a text message you can't reply to anything. So stay away from this company!

I had this PC Financial MC which is the worst MC in Canada with very poor customer service. They gave me a credit limit of $12000 then a couple of months after they reduced it to $7500😡 I never heard about any credit card companies reduce their customer’s limit unless the customer requests the reduction😡 When I contacted them about it they talked about their fine prints in the website😡 So I paid my card in full and requested them to cancel my card. Now they still keep my account open and I think I might need to seek legal advice to deal with them😡

This card is a pain. They cut the limit in half when my wife was out travelling with the kids. Got stranded because she couldn't get gas with the card.
Customer service terrible, they just don't care and now I have zero credit available with no explanation given.
Whatever, I was just using it for convenience since we live close to Superstore. $1500 limit isn't exactly a credit card. Just another bank stumping on regular people who got hit with the covid.

We have been paying our credit card on time every month maybe not in full but never missed a payment. My husband's score was 830. Then when they dropped his limit it went to 680 but all the other cards are great standing. Once paid off - by-by, PC!

If you don't pay more than the minimum payment even with never missing a payment they reduce your limit when you do make a large payment hurting your score by reducing credit utilization, can't wait until this card is gone, hope they go bankrupt!

In December they increase my limit used card for shopping also had some extra expenses unexpected. Payments were made then I made a bigger payment and they decreased my limit never said any thing just decreased. Called to ask why they refuse to offer one.
My credit score is now at an all time low because of utilization.

I have now called 7 times over a 10 day period and have not yet been able to reach a customer service supervisor or have one call me back. PC MC sent a letter that reduced my credit limit with no explanation and no evident recourse. I use the credit card extensively every month and pay it off each month. I called to get an explanation and increase or return the credit limit to the previous level. Every time I call I am advised that I must speak to a supervisor but none is ever available and no one has ever called me back and more than a week has passed. Really poor customer service.

This company is not at all recommended keep pulling your credit report every month for no reason reducing your credit limit without notice (P.S i have an excellent credit 800+)

We were paying our credit card every month no late payments all of a sudden there was a decrease from 14000 to 7500 so it hurt our credit score. No notification or anything. Thanks