1.5 hour call wait times, customer service doesn't know what they're doing
by Sunnee on Mar 22, 2022
2 out of 5 stars
Credit Card Reviews
Presidents Choice Financial MASTERCARD Consumer Reviews
This page has been viewed by: Please wait... consumers
(411 reviews)
Looking for the best Credit Card?
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
Filter
Most helpfull reviewsTags
Agent/rep attitude (2)
Agent/rep availability (2)
Agent/rep callbacks (2)
Agent/rep knowledge (5)
Application (4)
Blocked Account (3)
Cancellation experience (1)
Cash back (1)
Credit Limit (6)
Interest rate (2)
Mobile app experience (1)
On-hold times/transfers (3)
Online chat (2)
Phone wait times (19)
Renewal experience (1)
Rewards (3)
Rewards and Redemption (2)
Security & Fraud Detection (8)
Review author
Are you interested in?
The customer services is bad and they make it hard to dispute a transaction. My calls to customer services often got disconnected and I would have to call back again to wait in line again.
No definitive answers when asking questions, getting shuffled around on hold repeatedly.
Not to mention they were rude when I tried telling them how frustrated I was.