Worst Credit Card and Customer service experience EVER
by Jose Saldana on Dec 2, 2021
1 out of 5 stars
Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
Paid card off Oct 1. Purchased something on Oct 7. Since then unable to use our card... unable to get help. Unable to email for help. Unable to log in as access is denied. Unable to phone. Have been waiting over 1 hour with no response on 3 occasions. Terrible service. Can’t imagine if we would lose our card or have it stolen what we would do. Hopefully, there is no fraud happening. As soon as I can I am cancelling my card.
Secure and Certified
Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
Anyone looking to get double charged on your account using PC Express? Do you know? That nifty feature, allowing you to purchase a product from your home and then go to collect it at a later date? I used it for the first time ever and later found out that not only did they charge my credit card on file, I ALSO had to pay when I got there. Looked at my PC App and saw a charge on there. So basically you'll be paying double and then wait 5 full business days to get your money back. Who honestly comes up with this? So poorly planned. Do they also have anyone working there?? I feel like no one is ever there when I need to talk to someone. I am so going to cancel this credit card. So much trouble for little reward.