Credit Card Reviews

Presidents Choice Financial MASTERCARD Consumer Reviews

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(412 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
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Worst customer service

by Avalonmag on Aug 23, 2020
1.5 out of 5 stars

I am still on hold while I type this. Have been on hold for one hour and fifty minutes. It said only ten people ahead of me at the start of the call and yet I am still here. What everyone is saying is accurate. Their fees are really high. I always pay in full but if I miss by even two days it's a massive amount in interest. We even tried auto deposit and they made it difficult to sort. I am basically on hold to cancel the card but cannot even do that! Absolute awful. I have tried to call many times. They need to fire their staff!

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So many problems.

by Frustrated on Aug 20, 2020
1 out of 5 stars

I noticed on my statement that someone else was using my card everyday for skip the dishes. I called the card company. I was put on hold. When I did get a recording saying 16 people were ahead of me. No option for a call back. Not only that if it is over 30 days they won't help you.
The insurance is the same as the amount I spent. A nightmare.

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Horrible service Shifty policy

by PC Mastercard; Dont do it on Apr 15, 2020
1.5 out of 5 stars

I am a loyal PC customer for over ten years, never in arrears rarely ever carried a balance over, have an "excellent" credit score rating. I went to use the card at the superstore for online purchases during the COVID crisis Quarantine and the card was declined without notice. After 2 hours of waiting on hold to talk to a representative(s) the only answer they had for the reason to decline my card was " Due to bank policy we reserve the right to decline your card at any time". This is how President Choice MasterCard treats loyal paying customers during the COVID Crisis; Inhumane!

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