Presidents Choice Financial MASTERCARD Consumer Reviews

J`ai une limite de crédit de 1500$ depuis 2 ans, je monte souvent ma carte a 1000 car je met pas mal tout sur cela pour avoir les point pc sans jamais passer un paiement
et je fais mon paiement de 1015$ et bang il me baisse ma limite de credit a 1000 sans avertissement aucun appel ordinaire je vais changer de carte pas fiable et très dur a rejoindre avec mon nom utilisateur ils seront je suis qui?

Can never get through on the phone. Have tried 3 times and failed 3 times after waiting at least an hour each time...

While I am pleased overall with the credit card, it has proved almost impossible to contact Customer Service. While "your call is important to us" is OK for a short while, having to wait for hours and hours with no result is unacceptable, especially when other card providers are able to answer a call in a very short time.

I use my card and pay for what I am using as soon as leave the store.
The card is so slow to show updated balance.
Please adjust this problem.
A lot of people complaining about this problem.

When the website & your card works, it's a great card with lots of perks. There is NO CUSTOMER SERVICE. The website will tell you to call customer service & no one will answer your call.

I am tired of jumping through hoops just to access my account. Access seems to change every week with additional hoops to jump through!!! All I want to do is check my Mastercard account to make sure I am up to date with payments and my bills. I have a user and password, that should be enough!!!

This app has got to be the worst app possible. It barely ever lets you sign in to see what's going on with the account. Not only that, but they automatically change your credit limit without telling you. This is by far the worst credit card I've had! I would rate it 0 if u could.

Have been a customer for years and have always loved the card. BUT three months ago they changed and since then I can't access my PC Mastercard. I tried multiple times with customer service and they have not helped me access my account online. One guy even hung up on me! Since there's no way to monitor or access your own credit card account, I have canceled mine. I encourage you to do the same or not sign up in the first place. Until a mass number of people cancel their cards nothing will change.

Fraudulent charges from the US. I got a phone alert and immediately called. They cancelled my card and I had to wait 7-10 days for a replacement. Within an hour I get an alert that my new card is compromised. I do not have the card, do not have the number, nor have I activated it. Apparently, this is now my problem. I need to call the merchant and dispute the charges. The merchant says it isn't them but an issue from the bank. I am now stuck in limbo land. Had to lock down my card so no one can use it, not even me. I asked them to cancel this account and open me a new one and they informed me that the charges would follow me as it was a subscription service and it follows your card no matter the number. So basically, this card is now useless as I can't unlock it for fear that some other subscription service is going to be charged. Guess what...they don't care. I have a great credit score and have never carried a balance. This card will sit locked down, and I will never unlock or activate the card. Looks like another bank will be getting my business. Ever since CIBC and they parted ways, there has been nothing but data breaches, from PC Financial on credit cards and points.

I don't have much experience dealing with presidents choice. They send me a bill and I pay it. I like that I get PC points when I use it to buy groceries at no frills