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Presidents Choice Financial MASTERCARD Consumer Reviews

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(404 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:

Top positive trending topics ?

Billing/payments
6.9%
Agent/rep knowledge
3.4%
Claim - denial
3.4%
Credit Limit
3.4%

Top negative trending topics ?

Agent/rep availability
48.3%
Agent/rep attitude
31.0%
Billing/payments
31.0%
Agent/rep knowledge
27.6%
Agent/rep callbacks
20.7%
Phone wait times
20.7%
Credit Limit
17.2%
Security & Fraud Detection
17.2%
Blocked Account
10.3%
Cancellation experience
10.3%
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Agent/rep attitude (1) Blocked Account (3) Phone wait times (3) Security & Fraud Detection (1)
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WARNING

by Muutiful on Aug 23, 2021
1 out of 5 stars

I've been a PC Financial Mastercard holder for almost 10 years. Everything was fine until one day my card had been compromised. That is when the nightmare began. I've spent the last 6 months being sent from department to department, fighting them over the fraudulent transaction. To this day I'm still fighting them over it. The disorganization is horrible. Stay far far away from PC Financial if you value your sanity. You've been warned

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Review topics
Security & Fraud Detection