Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
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I have spent many hours going back and forth to different people over the phone to resolve the issue of not being able to sign into my rewards online. "The system is down and only a few people were affected" is what I was told. It is now going on two weeks. I have over 200,000 points and do not know what to do. I had to book a trip for my son to come home and it took over 45 minutes over the phone with their agent. I have been with Royal bank rewards for over 15 years. My question and frustration is why is this taking so long?