RBC Rewards VISA Consumer Reviews

In October of 2017, we had booked a Europe trip for June 2018. A week later, I received a call stating that they need to reschedule or cancel. After an hour on the phone, we agreed to move our dates and they offered to upgrade us. Upon check-in, with the airline, we discovered that RBC Rewards had downgraded us to the basic economy (no checked bags, no seats together). We ended up paying an extra $300 each way for our family. We have also tried booking flights, only to discover that it would be less expensive to just book and pay for them out of pocket. We were loyal customers, but after this fiasco, we are looking at a different program.