A nightmare each and every time
by Mar16 on Feb 6, 2024
1 out of 5 stars
Credit Card Reviews
RBC Rewards VISA Consumer Reviews
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(64 reviews)
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Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
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Insurance: Car Rental (1)
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On-hold times/transfers (5)
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Rewards and Redemption (3)
Rewards: Air Miles (1)
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The worst customer service on earth! Try to avoid them, they are impossible! You can't talk to a professional person!
Try to avoid them as much as you can! Even the telephone number for customer service they put on the web, doesn't work!!!!
I better buy expensive tickets than waste hours and days online.
I'm going to miss two flights, they really don't care!
And they are also expensive and don't have all the flights available in the market.
Dealing with RBC Rewards is a true nightmare. Each and every time I have to call these people, I'm on hold for a very long time, transferred around, given the run around. Getting a refund of points takes weeks if not months. Each time there is an excuse. When this current situation has been resolved (apparently yet another two weeks they say) I am going to cancel my visa and move to someone else.