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Capital One Platinum Costco MASTERCARD Consumer Reviews

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(190 reviews)
Capital One Platinum Costco MASTERCARD
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Terrible customer service

by Lori on May 15, 2021
1 out of 5 stars

The Bay ended its credit card relationship with Capital One, who then cancelled my Bay MasterCard. I then applied for a Costco MasterCard. Meanwhile, The Bay reissued my platinum MasterCard with their new carrier. I’ve heard that Costco will be ending their relationship with Capital One this year. I want to cancel my application for their card, but cannot get through to a person on the telephone, when I call, I get sent down a black hole of never-ending “push this button or push that button”. Ridiculous.

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