Customer Service Nonexistent
by Karen Fitzpatrick on Mar 19, 2021
1 out of 5 stars
Credit Card Reviews
Capital One Platinum Costco MASTERCARD Consumer Reviews
This page has been viewed by: Please wait... consumers
(190 reviews)
Looking for the best Credit Card?
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
Filter
Most helpfull reviewsTags
Account Changes (1)
Agent/rep attitude (1)
Agent/rep knowledge (1)
Agent/rep language skills (1)
Application (22)
Billing/payments (2)
Blocked Account (8)
Cancellation experience (2)
Cash back (19)
Claim processing time (1)
COVID Handling (1)
Credit Limit (11)
Email/message wait time (1)
Insurance: Purchase security (5)
Insurance: Warranty (1)
Interest rate (16)
Mobile app experience (1)
No-fee (2)
On-hold times/transfers (1)
Paper mail experience (1)
Phone wait times (5)
Refund (2)
Renewal experience (3)
Rewards (13)
Rewards and Redemption (4)
Security & Fraud Detection (12)
Travel (7)
Website experience (1)
Review author
Have been trying to settle my late husband's estate with Capital One. Have been trying for a year and a half to talk to someone to settle this debt. Have phoned umpteen times, been on hold for up to 3-4 hours at a time. No one answers. Have sent letters of settlement umpteen times. No response.
Worst credit card company to have to deal with. Plenty of other credit cards out there. Do yourself a favour and choose another one.