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Rogers Platinum MASTERCARD Consumer Reviews

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(56 reviews)
Rogers Platinum MASTERCARD
1.6 out of 5 stars:
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They are joke to deal with

by Guelph on Oct 24, 2017
1 out of 5 stars

Worst bank/company I have ever dealt with! I sent money to the wrong account which happened to be my rogers master card, I called and asked if they could cancel that transfer, the first two customer service agents told me I could no problem, the third said they wouldn't reverse the transaction but they would be more than happy to give me a chas advance, like are you kidding me! So I get charged a fee even though I was told it wouldn't cost anything and it would be no problem to send the money back. They were also very rude as well. I went to cancel my card and they didn't even bother asking why. I'm cancelling all my products with the rogers company, internet, tv and phone after this.

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