Rogers Platinum MASTERCARD Consumer Reviews

We never carry a balance, making furniture purchases so need more room on the card. Transferred extra money on the card to free up credit limit, cover balances plus an additional $5000 overpayment to basically give us $15,000 to spend. On our Rodgers account it showed we were in a positive balance. When we went to use our card it was denied, we phoned customer service and got the total run around, asked to talk to a manager, and were told they will call back in 5 days. We canceled the card and told them to pay off the balance with our overpayment and refund our balance. They would not do this and told us to go to our bank and have them contact Rodgers and have them request our refund.
I have never in my life experienced such incompetence, there are so many better options out there I strongly recommend going elsewhere.

I've been almost forced to get this card while I was purchasing my phone and never used it never even activate it. Now I'm applying for a loan and noticed that my card was used after filing the police report and all back and forth Rogers bank was not even cooperating to providing the letters that can help me to remove it from my credit score even when I pay the balance on the card. I don't suggest it to anyone especially since they don't even have a physical office and poor customer service.

Making a payment takes 5 business days getting a refund takes a full month's fees left and right, what where and how much you spend is a close garden's secret under the heading pending. What is never in question and is lightning speed is deductions and their info protect. Basically, they do protect you from your money or knowing what happened to it. So if you have other options don't get it!