Credit Card Reviews
Tangerine MASTERCARD Consumer Reviews
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(32 reviews)
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Agent/rep availability (4)
Agent/rep callbacks (2)
Agent/rep knowledge (1)
Agent/rep language skills (1)
Billing/payments (2)
Blocked Account (1)
Cash back (2)
Interest rate (1)
Mobile app experience (1)
On-hold times/transfers (4)
Phone wait times (4)
Rewards and Redemption (1)
Security & Fraud Detection (4)
Review author
I always pay my balance for any bill on the due date using my online banking. Only Tangerine charged me interests for 5 times over the past 2 years of usage. The reason they told me they need at least 3 days to receive the money, but why not set up due day earlier if you slow on receiving money? If you have a Tangerine card, you have to mark your calendar at least 3 days ahead of the due date, but what's the point of the due date in that case? I know it may not be an issue for someone, but I never had any issue paying the balance on a due day with any billing, only with Tangerine!!! And they blame me for not sending payment sooner, said they only care when they receive money instead of when I send payment. Can't deal with them anymore!