Tangerine MASTERCARD Consumer Reviews

I always pay my balance for any bill on the due date using my online banking. Only Tangerine charged me interests for 5 times over the past 2 years of usage. The reason they told me they need at least 3 days to receive the money, but why not set up due day earlier if you slow on receiving money? If you have a Tangerine card, you have to mark your calendar at least 3 days ahead of the due date, but what's the point of the due date in that case? I know it may not be an issue for someone, but I never had any issue paying the balance on a due day with any billing, only with Tangerine!!! And they blame me for not sending payment sooner, said they only care when they receive money instead of when I send payment. Can't deal with them anymore!

I have used my tangerine Mastercard for a few years and never carried a balance. First time I inadvertently paid $100 less than my statement balance and was surprised to see $46.50 in purchase interest. I called and was told it is charged on the daily balance, not a closing balance and would not be waived. I have never had such poor customer service with any other cards and will no longer use this one. I’ll be closing my accounts with them also.