Terrible customer service
by Unhappy customer on Mar 21, 2021
1 out of 5 stars
Credit Card Reviews
HomeTrust Secured VISA Consumer Reviews
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(47 reviews)
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Review author
Aside from the fact you can’t use tap with this card, or do any online banking. Their customer service is terrible. Will not listen - at all, despite multiple requests to do so “ please listen to me” and they talk right over you. They said “ you have to call home trust customer service “ I said “Please give me the number” about six times before actually getting the number even though I had called home trust visa customer service. Unbelievable. Not worth it! Get a prepaid visa instead. (By the way , we had a credit on our account and it was not due to maxed out cc). Stay away!