Late statements, bad roadside feature, missing chargeback mail and can't win a single CB
by bn880 on Feb 22, 2022
1 out of 5 stars
Credit Card Reviews
HomeTrust Secured VISA Consumer Reviews
This page has been viewed by: Please wait... consumers
(47 reviews)
Looking for the best Credit Card?
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
Filter
Most helpfull reviewsTags
Account Changes (1)
Agent/rep attitude (4)
Agent/rep callbacks (2)
Agent/rep knowledge (4)
Agent/rep language skills (1)
Application (18)
Billing/payments (3)
Blocked Account (1)
Cash back (2)
Claim - denial (1)
Credit Limit (4)
Insurance: Accident (1)
Interest rate (4)
Mobile app experience (1)
On-hold times/transfers (1)
Phone wait times (3)
Refund (2)
Security & Fraud Detection (6)
Travel (3)
Website experience (2)
Review author
This Visa is trash. They always send the statements late, so you can often miss a payment. (You have literally a week or less before you need to pay)
I opened a single chargeback case on this VISA after years of use and at least 80k of transactions, and they failed to send me the first notice for evidence that they need, which then gave me 24h to FAX or Snail mail evidence for a legitimate case. You can't even EMAIL anything to them in 2022!
When a car broke down in the middle of winter and my mother had to use the towing feature at the side of the road, they refused to tow the car to a place of her choosing and to add a payment to cover additional costs!
Very bad card, violating consumer protection laws.