National Bank World Elite MASTERCARD Consumer Reviews

BNC Mastercard does not respect its customers and its card agreements. They said they would reimburse you for any theft or breakage. This is completely false. In addition, they deal with a third-party company called Can Assistance... The worst company in the world, we wait more than two hours to speak to someone. In addition, they ask for a new document each time to explain finally they will not reimburse you. I'm going back to my previous bank wich was friendly, honest and respectful of their customer.

I applied because of their marketing of the points program. Have a good income and credit rating and other Elite Credit cards already. But initially, they called me and said they wanted my Driving License as proof of ID and address. I emailed it. Nothing happened for 10 days I called them again and they said oops yeah we have it... After another week got an email saying I've been approved and got the card. When I called to activate, they said they wanted even more proof of address even though they had my driving license. They said other bank statements are not enough, demanded my tax returns! The customer service is very rude, didn't care if I stayed as a customer or not. The whole thing feels like a fishing expedition to get people's info. DO NOT FALL For it.