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Scotiabank Variable Mortgage Consumer Reviews

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(14 reviews)
Scotiabank Variable Mortgage
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Incompetent Financial Planners

by Bossa Nova on Feb 26, 2017
1 out of 5 stars

Scotia Bank has incompetent hires/staff that don't understand their products and services offered to clients. While I had a mortgage with them, I applied for a Homeline Credit some years ago and the Financial Planner had opened an online application on their system with erroneous data that indicated that my property was not a primary residence but in fact it was my primary residence. He was not able to correct the application and I was held back from receiving a homeline of credit. This resulted in me transferring my mortgage and various other accounts to RBC plus paying a penalty for transferring my mortgage before renewal date. I strongly discourage the use of this bank as the staff are incapable, not qualified, and not trained well.

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