RBC Fixed Mortgage Consumer Reviews

My new condo will be completed on June 23 but my 5-years fixed-rate mortgage expired June 22. The mortgage manager would not override the original rate so I have to pay more. I will take out all my dominion investment and RRSP close to 1 million dollars and will start with another company!

After looking to renew my mortgage and not getting anywhere with RBC, one simple email and I was already being looked after by a rep of another company. Got a lower rate and will pay off the home 2 years sooner.

I've now waited on hold two different times now with RBC. Both times on hold for over an hour trying to get some of my current RBC mortgage documents. The first document I requested was never sent out (wasted an hour and 30 min + on the phone).