Tangerine Bank Fixed Mortgage Consumer Reviews

We had the same problem as the others who gave low ratings.
We were actually renewing our mortgage and decided to move to Tangerine because of their low rate.
We began the mortgage process in February, and there was never any indication that there were any problems. The only issue was a very slow response to any questions or inquiries. We've submitted all the necessary documents and were told that everything was fine. However, with only 2 weeks left of the closing date (in July), we were told that Tangerine cannot give us the mortgage.
We had to go back to our original bank who responded within an hour and were able to renew.
I guess the old adage you get what you pay for certainly applied here.