Mortgage Reviews

National Bank HELOC Consumer Reviews

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(3 reviews)
National Bank HELOC
2.8 out of 5 stars:
Customer service:
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Worst Bank ever!!

by Pissed off Customer on Mar 11, 2021
1 out of 5 stars

I don’t even know how National Bank is allowed to operate in Canada. They are crooks by profession with the worst possible customer service agents whose favourite response is “ oh, we can’t help you with that”, managers that don’t follow up on issues, an ombudsman that does not bother to return calls, a credit card service that by far could be rated “ZERO”.
They will offer you the world for signing up and once they have you hooked, they will drop you like a hot potato giving you the run around of your life until you lose a few years of your life. And I don’t even want to talk about their app! Even my grocery store has a better app.
National Bank should be delisted and fined millions for the hoax they are.

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by Gail H. on Feb 11, 2017
4 out of 5 stars

Good bank - it has been my bank since 35 years ago. Many locations have great hours. Good people.

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by Conrad S. on Feb 11, 2017
3.5 out of 5 stars

Satisfied no problem and we will stay there! Don't have anything else to say. Only see the staff once a year for the home taxes.

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