Desjardins Fixed Mortgage Consumer Reviews

Flexible Multi Project re borrowing on capital on going basis Just a phone call away or on appointment with customer representative Possible to have flexible rates too

To be qualified I was k because I was in a good financial situation but when you have trouble payment in feel like they don t care about you problem you have too pay and that it. This not with everyone some of them was understand but they had no power to help. Now I'm on a better financial situation so nothing negative to say now

It does the job. I can't complain about it. The rate is about average for the market.

Met with rep told her my expectations and asked to get the best rate possible as a loyal customer of the bank

They barely have English speaking reps. The mortgage adviser was trying to enforce the insurance on us. It wasnt that easy to get in touch with the rep he always had his assistant call us and she doesnt speak English. We did get a good rate and although they made mistakes with the mortgage they fixed it right away in a short delay

The application process is easy because the staff takes the time to explain in plain language. They take the time for you.

I got all information regarding rates but I never saw my mortgage in online banking. However, I had a problem with my mortgage payments as I was away from Canada - a family member in Portugal has passed away.