Credit Card Reviews
Canadian Tire Triangle Mastercard Credit Card Reviews
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(30 reviews)
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
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Agent/rep attitude (6)
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Application (3)
Billing/payments (5)
Blocked Account (4)
Cancellation experience (2)
Cash back (2)
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Credit Limit (1)
Interest rate (1)
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Mobile app experience (1)
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Security & Fraud Detection (4)
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My wife's card had a few fraudulent transactions and she raised the issue immediately, after the card was canceled my wife called several times for the resolution and their response was very different each time. The first time they told it would take 45 days to resolve then they said afterward, it would take 3 months. Besides the customer service was very rude, I wonder how they recruit their customer service agents most are an arrogant and worthless bunch of people. If you ask something they will give you a scripted answer and no decency to speak politely with clients as if we are to blame for any issues and trying to judge. I had faced similar issues with a card from a proper bank and within 15 days they resolved the issue and have been very supportive never trying to imply anything or judge us. I would suggest you would be better off without this card and save a lot of headaches if you face any issues.
The worst customer service! They hang up all the time! And the cashback is shabby!
Your customer service is a complete joke. This is not how a company should treat customers. Completely unacceptable.