Canadian Tire Triangle Mastercard Credit Card Reviews

Your customer service is a complete joke. This is not how a company should treat customers. Completely unacceptable.

My wife's card had a few fraudulent transactions and she raised the issue immediately, after the card was canceled my wife called several times for the resolution and their response was very different each time. The first time they told it would take 45 days to resolve then they said afterward, it would take 3 months. Besides the customer service was very rude, I wonder how they recruit their customer service agents most are an arrogant and worthless bunch of people. If you ask something they will give you a scripted answer and no decency to speak politely with clients as if we are to blame for any issues and trying to judge. I had faced similar issues with a card from a proper bank and within 15 days they resolved the issue and have been very supportive never trying to imply anything or judge us. I would suggest you would be better off without this card and save a lot of headaches if you face any issues.

The worst customer service! They hang up all the time! And the cashback is shabby!

My wife got the Canadian Tire Triangle Mastercard early this year. In March, we noticed three suspicious transactions totalling $36. We paid the full amount and then called their customer service (an inexperienced lazy bunch of people) and told him about the suspicious payments. We know they won’t cover us for that so told him to cancel the credit card and he said it’s done. Later on, we got a supplementary card from them that totally didn’t make any sense to accept so it’s still lying stick to the paper as we didn’t activate it.
Now, they are calling me and my wife to pay $87 more for the purchases and late payments... If the card was cancelled after paying in full, how come she made other purchases? And how come they are sending the supplementary card? On top of that, the amount is claimed on the new card that she didn’t even activate yet. Stay away from them. They are robbers!

My credit rating is awesome. And you declined me having your credit card. So I got approved for another credit card after being declined for yours!! LoL

I made a payment on my card as usual, but for no reason at all, it put all the funds on hold for two weeks, and when I called to figure it out. The person working for Triangle was not able to give me any good information on why my funds had a 2-week hold on them.

Waiting on hold for customer service for over an hour is one thing. But then they got horrible elevator music playing as loud as possible, won’t do callbacks, and had a lady saying “Our representatives are busy, continue to hop” an unnecessary once every 30 seconds. With over an hour of waiting I’m ready to blow my brains out. Super annoying to deal with overall.

I was shopping at Canadian tire and on the line, a lady caught me and asked to apply for a credit card in which I could get an 8% discount for two months. I refused and she asked me why? I do not understand why! I told her because I don't trust the system and she said this is your point you are wrong she told me many times and finally I thought maybe I am so strong to accept it maybe it was stupid to don't accept it! I didn't apply for any credit card since I wanted to apply for a mortgage for 2 years! And after half an hour I accept that! She said we never check your credit if you cancel it in 2 months! And I trust her! And imagine what happened!! I checked my credit and they checked a hard check on my credit and my score dropped by 11 points! Never trust them and when they followed you just go mad at them because they won't leave you if just say no I do not want that! Or never go on Canadian tire if you can't go mad .they never leave you shopping especially when you have big shopping there!

Is by far the worst customer service I ever had to deal with. 2 of 3 contacts I had with then they are rude and cynical. Do not do business with them.

They don't want to work with you if you've been off work for a year. When I finally got back to work they took almost my whole paycheck. Leaving me with not enough funds to cover the basics, such as rent and utilities.
Run far away from these crooks.