Credit Card Reviews

Neo Mastercard Credit Card Reviews

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(5 reviews)
Neo Mastercard
1.7 out of 5 stars:
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NEO MASTERCARD

NEO CARD

  • No fees rewards credit card - one of the most rewarding credit cards in Canada
  • Average 4-6% cashback at partners and minimum 1% cashback on all spend.
  • Plus plan ($2.99/month): average of 5% cashback at partners and minimum 1% cashback on all spend.
  • Plus plan ($8.99/month): average 6% cashback at partners and minimum 1% cashback on all spend.
  • Browse rewards in the app before applying - customers can download the app to see offers nearby

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Neo credit card

by Don on Dec 19, 2023
1 out of 5 stars

They advertise 4% cash back at shell when you use their card, then give you 1% what a joke I do not recommend this credit card !!

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Credit card fraud

by Joseph on Sep 12, 2023
1 out of 5 stars

On July 18 I was defrauded for 8240 $ for Airline Tickets Air Arabia. Called customer service informed immediately they assigned a case number and sent me a new card. They did not reverse the amount and I am being charged illegal interest. Called them several times and emailed them no response. I told them a police report was being filed (I Spoke with an Indian Lady Siram) after 20 days they asked me for a copy of the police report to start an investigation... I responded as soon as I had the fraudulent amounts reversed. I will provide the report. Canadian anti-fraud agency was contacted also. I put a Fraud alert on my Trans Union credit report.
My Credit score of 822 has gone down to 755 because of the Neo amount.

On the same day of Neo Fraud, I was also defrauded by the same people for another Mastercard 4200 $ which in 72 hours was reversed.
So after 56 days no action not even an e-mail from them about the status…
I was advised to take legal action and contact CBC Live…

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Run away

by Paul Christensen on Sep 11, 2022
1.3 out of 5 stars

3 unauthorized charges to the card between 4 and 5 am. I canceled 3rd charge with the app. In 3 hours phone to confirm charge reversal. Was informed that charges will not be reversed until the "investigation" was complete. The "vendor" to where the payment went was in Dubai.....I was in Canada. Think okay it is a process and it will be sorted very soon. Two weeks later get a bill.... still 3 charges totaling 400$ worth of car rental charges in Dubai. Call again... I am informed the vendor is allowed 45 days to respond. I was reminded that full payment is due in 10 days and missing a payment will damage my credit score.....reminded of that 3 or 4 times during the call. I look closer at the agreement/contract. Neo "alludes" to you being "fully protected from fraudulent charges". If your read a little further down there is a clearly written clause that states you are responsible for all charges applied to your card fraudulent or not.
- This lesson cost me 400$.....it could have just as easily been for 4,000$ or worse the card max
- IMO their system is hacked and my info was plucked from the system with 2 small charges applied in the hopes I would not notice
45 days for an investigation involving charges from 11,000 km away would seem to be a pretty slam-dunk investigation. I have had other fraudulent charges to credit cards before.....they were reversed before I hung up the phone. So I pay and the best case scenario is someone uses my money for 45 days, or longer, for free and I get it back..... or, and IMO the most likely, I don't get it back and I am forced to pay.
So 400$ is a lesson learned from a scammy "crypto card" with a good PR department.
RUN AWAY

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Scotiabank® Gold American Express® Card

Scotiabank® Gold American Express® Card

Earn up to 40,000 bonus Scotia Rewards points in your first year (that's up to $400 towards travel). What else will you get:

 

  • Earn 5 Scotia Rewards points for every $1 you spend at eligible grocery stores, dining and entertainment
  • Earn 3 Scotia Rewards points for every $1 you spend at eligible gas stations, daily transit, and select streaming services
  • Earn 1 point for every $1 you spend on all other eligible everyday purchases
  • Complimentary Concierge Services 24/7
  • Comprehensive Travel Insurance coverage with 25 days of travel medical insurance for eligible persons under age 65

Get this card / Apply online

Never got my refund

by Upset customer! on Nov 12, 2021
1 out of 5 stars

I ordered an item online & returned it to the Bay store directly on Oct 7th 2021.
They told me it would be credited to my Neo account.
I’ve made a minimum 8-10 calls & 10 emails.
Bay tells me they will call back & Neo says the same.
I’m still without my refund of $165.00.
Where or what do I do?
Tomorrow I’m going to the Bay store.
Don’t trust the Bay or Neo!

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a bit of a unique card

by JQ on Jul 11, 2021
4 out of 5 stars

I like the idea of supporting local businesses and accumulating rewards. Probably, it will not be a card for me as I appreciate travel insurance "as a part of the package" and Neo Mastercard does not have it. Nevertheless, exciting cash back options.

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