Credit Card Reviews

Walmart Rewards Mastercard Credit Card Reviews

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(15 reviews)
Walmart Rewards Mastercard
1.2 out of 5 stars:
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Walmart Credit Card Scam

by Walmart Mastercard Scam on Jun 12, 2024
1 out of 5 stars

A stranger ( an anonymous person) had made 3 purchases of $267 overnight on my Walmart Credit card. These transactions were charged on my PayPal account that’s linked to the Walmart master card. Next morning as soon as I noticed the charges, immediately called both PayPal and Walmart, and reported the fraud to them. I was told to give them a few days to investigate the fraud. Long story short they both approved that this was a fraud case. So, The PayPal ( merchant) paid Walmart the amount that was stolen from me, however, the Walmart still keeps billing me the amounts of $801 on my statements. Every time I called the Walmart’s master card customer service, the call gets transferred to a foreign country ( mostly Philippines), they take all my information to verify my call then they say I must be transferred to their security department, and after a long wait it rings a couple of times and my call gets disconnected. I kept trying many times and finally were able to talk to their security department they made an excuse that the amount was double credited ( which Walmart fails to provide me a proof if they deposited the amount on the card). As soon as I request them to send me the proof for their claim my call gets immediately disconnected. Walmart is supposed to send me a bill with a zero balance since they received the stolen money paid them by PayPal, but still wants to charge me for that. This is absolutely unfair. I am just sharing my story with public then people will give it a second thought before signing up for the Walmart master card. They have zero customer protection. Do not fall in the trap.

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Walmart Mastercard

by Jackie Chan on Dec 12, 2022
1 out of 5 stars

I am giving this card no stars for it is the worst automated service and also customer service.
When I received my bill I saw 2 charges on my bill from the states. It was regarding free samples I ordered from a site They charged Walmart Mastercard 2 charges over $100.00 within 2 weeks apart. I phoned Mastercard the automated service would not let me in because I changed my phone number. after phoning frequently I finally got customer service. I referred to the Dispute department. The agent said she would have to check my records and would call me back. I waited 2 days no callback. I phoned again the agent said again they would give me a callback. No callback... I phoned again this time they did not get my pin and was referred to the automated service. What did I get the survey at the end of the phone call. I phone again. I finally get the Dispute department. The girl could not speak English all she could say is Dispute, Dispute. I told her to give me a new card with only five hundred limits. She said something I did not understand. I waited for my new card. No new card just a bill with 2 new charges and the kick-off she upped my credit limit. So I phoned again no pin was transferred to the automated service again. Got the survey again, and phoned again by this time I was furious so I told them that they caused the charges and would not pay the bills.

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