Walmart Rewards Mastercard Credit Card Reviews

A stranger ( an anonymous person) had made 3 purchases of $267 overnight on my Walmart Credit card. These transactions were charged on my PayPal account that’s linked to the Walmart master card. Next morning as soon as I noticed the charges, immediately called both PayPal and Walmart, and reported the fraud to them. I was told to give them a few days to investigate the fraud. Long story short they both approved that this was a fraud case. So, The PayPal ( merchant) paid Walmart the amount that was stolen from me, however, the Walmart still keeps billing me the amounts of $801 on my statements. Every time I called the Walmart’s master card customer service, the call gets transferred to a foreign country ( mostly Philippines), they take all my information to verify my call then they say I must be transferred to their security department, and after a long wait it rings a couple of times and my call gets disconnected. I kept trying many times and finally were able to talk to their security department they made an excuse that the amount was double credited ( which Walmart fails to provide me a proof if they deposited the amount on the card). As soon as I request them to send me the proof for their claim my call gets immediately disconnected. Walmart is supposed to send me a bill with a zero balance since they received the stolen money paid them by PayPal, but still wants to charge me for that. This is absolutely unfair. I am just sharing my story with public then people will give it a second thought before signing up for the Walmart master card. They have zero customer protection. Do not fall in the trap.

When you're behind on your bills they call up to 8 times a day. When you pick up no one is ever there... If you let it go, they leave blank messages in your voicemail. So how the hell are you supposed to talk to someone for support? It's horrible.

Access to your account is nonexistent as they have no app support to view anything. Everything must be done through a web browser. It's nearly 2023. Why is there no app support?!

Payment to the card is terrible compared to other cards. Need to go to the store, e-pay or e-transfer.