Service and claim settlement
by Afzal on Aug 24, 2021
1 out of 5 stars
Car Insurance Reviews
Pembridge Insurance Auto Insurance Reviews
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(95 reviews)
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Agent/rep attitude (11)
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App to track driving (1)
Billing/payments (25)
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Claim - adjuster (16)
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Review author
Absolutely please refrain to do business with PEMBRIDGE INSURANCE. I have filled an auto claim for one month already. I have called many times in the last twenty days. Each time call goes to a third-party call center which could be in India or elsewhere. The call center just takes your messages but no reply and no action.
In between, I had a chance to speak to someone. They have a lack of knowledge and kind of rude behaviour. Their hours of operations are very limited. I maybe end up filing a lawsuit because my claim is still unresolved.