Car Insurance Reviews

Pembridge Insurance Auto Insurance Reviews

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(85 reviews)
Pembridge Insurance
1.4 out of 5 stars:
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Value for Money:
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Quaoted me a price took my money and then upped the quote

by Wanda Adams on Feb 14, 2024
2.5 out of 5 stars

I got quoted, signed the contract, paid my full year insurance. 15 days later they came back with a higher quote - almost $500.00 more. I dont believe that this is the way to do business.

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Extremely stressful while trying to recover from not my fault svvifent

by M. short on Feb 4, 2024
1 out of 5 stars

I was hit by another car while at a stop sign. I’ve never really have been injured before. Pembridge insurance adjuster has made my life so difficult. I do not receive responses nor do any of the health care providers ( physios, massage therapist, concussion clinic or eye Neurologist). There is constant barriers put up and delays.
I could never imagine my own insurance treating me like this. I have a care team willing to help me but there are such delays which has not allowed me to return back to work full time.
I am a public health care provider and I would never deny a patient care ever. I am made to feel like I’ve done something wrong.
I called main office requesting change of adjuster or at the very least someone return my call but no one has.
My colleagues and family are in disbelief.

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They’ve always been nice and helpful

by Mycarisold on Jan 13, 2024
3.5 out of 5 stars

Nice and helpful willing to suit my needs but still a little pricey (on disability so it would be nice for insurance to offer a cheaper option without having to remove collision just to save some money) but overall eveytime I’ve had a question they’ve been answered well and quickly even when they had to call me back about an inquiry it wasn’t too long of a wait 😊

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It's a disgusting experience

by Sudenaz Isik on Nov 21, 2023
1 out of 5 stars

Hello ! I bought 2 new cars and started working with this company, There was no problem we talked about everything with the broker after we got it. All my payments are automatic so long as they pull out of the card, they can get the money. I think they did this on purpose, for 2 months they did not receive the payment of 1 car. And yesterday a paper came to me about not paying. And of course 2 times the price, they have not written any details, they do not turn the phones now, even though it is me who is right. When I send an explanatory e-mail, they told me, you just have to pay. But what do I have to pay, why, how, why did not you get the money from the card in the automatic payment. As I said don't work with these people, I think they do it intentionally scammers.

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Service and claim settlement

by Afzal on Aug 24, 2021
1 out of 5 stars

Absolutely please refrain to do business with PEMBRIDGE INSURANCE. I have filled an auto claim for one month already. I have called many times in the last twenty days. Each time call goes to a third-party call center which could be in India or elsewhere. The call center just takes your messages but no reply and no action.
In between, I had a chance to speak to someone. They have a lack of knowledge and kind of rude behaviour. Their hours of operations are very limited. I maybe end up filing a lawsuit because my claim is still unresolved.

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Scam Artists - Be Warned!

by Chuck on Jun 14, 2021
1 out of 5 stars

I called Pembridge after getting online quotes. The agent then gave me a quote that was double the online quote and that was double other quotes received online (I also verified the other online quotes with those companies and they held up). It was clear the agent had no clue what he was doing, failed to ask the relevant questions, and was only interested in seeing how much he could overcharge a customer.

I had no idea of all the other extremely negative reviews until checking after this experience. It is clear that anyone who is insured with Pembridge and had to contact them for anything has also had terrible experiences. Allstate, you are obviously aware of all the brutal online reviews in this as well as other forms - shame on you as well and congratulations on running your reputation in the ground as I would now never touch any product from you.

You need a negative 5-star rating for this company. Be warned and do yourself a favor and go with a reputable company.

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