Quaoted me a price took my money and then upped the quote
by Wanda Adams on Feb 14, 2024
2.5 out of 5 stars
I was hit by another car while at a stop sign. I’ve never really have been injured before. Pembridge insurance adjuster has made my life so difficult. I do not receive responses nor do any of the health care providers ( physios, massage therapist, concussion clinic or eye Neurologist). There is constant barriers put up and delays.
I could never imagine my own insurance treating me like this. I have a care team willing to help me but there are such delays which has not allowed me to return back to work full time.
I am a public health care provider and I would never deny a patient care ever. I am made to feel like I’ve done something wrong.
I called main office requesting change of adjuster or at the very least someone return my call but no one has.
My colleagues and family are in disbelief.
Nice and helpful willing to suit my needs but still a little pricey (on disability so it would be nice for insurance to offer a cheaper option without having to remove collision just to save some money) but overall eveytime I’ve had a question they’ve been answered well and quickly even when they had to call me back about an inquiry it wasn’t too long of a wait 😊
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
Hello ! I bought 2 new cars and started working with this company, There was no problem we talked about everything with the broker after we got it. All my payments are automatic so long as they pull out of the card, they can get the money. I think they did this on purpose, for 2 months they did not receive the payment of 1 car. And yesterday a paper came to me about not paying. And of course 2 times the price, they have not written any details, they do not turn the phones now, even though it is me who is right. When I send an explanatory e-mail, they told me, you just have to pay. But what do I have to pay, why, how, why did not you get the money from the card in the automatic payment. As I said don't work with these people, I think they do it intentionally scammers.
Absolutely please refrain to do business with PEMBRIDGE INSURANCE. I have filled an auto claim for one month already. I have called many times in the last twenty days. Each time call goes to a third-party call center which could be in India or elsewhere. The call center just takes your messages but no reply and no action.
In between, I had a chance to speak to someone. They have a lack of knowledge and kind of rude behaviour. Their hours of operations are very limited. I maybe end up filing a lawsuit because my claim is still unresolved.
I called Pembridge after getting online quotes. The agent then gave me a quote that was double the online quote and that was double other quotes received online (I also verified the other online quotes with those companies and they held up). It was clear the agent had no clue what he was doing, failed to ask the relevant questions, and was only interested in seeing how much he could overcharge a customer.
I had no idea of all the other extremely negative reviews until checking after this experience. It is clear that anyone who is insured with Pembridge and had to contact them for anything has also had terrible experiences. Allstate, you are obviously aware of all the brutal online reviews in this as well as other forms - shame on you as well and congratulations on running your reputation in the ground as I would now never touch any product from you.
You need a negative 5-star rating for this company. Be warned and do yourself a favor and go with a reputable company.
Secure and Certified
Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.
Independent
InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.
Insightful
We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.
I got quoted, signed the contract, paid my full year insurance. 15 days later they came back with a higher quote - almost $500.00 more. I dont believe that this is the way to do business.