The WORST insurance company I have ever dealt with
by Keepingitfair on Dec 12, 2021
      1 out of 5 stars
      
      Bad customer service, now I just found out that I got charged twice for one premium.
I try to call to get an explanation. No person on the other end!
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I hit a sheet of ice and slid off the road 2 weeks ago.
Pembridge can not be reached. They have not contacted me, returned my calls or emails, and have not even sent out an adjuster to look at the car.
Their phone message is an endless loop going nowhere.
I have waited for more than 8 hours on the phone, and I contacted them more than 40 times, and still no response from them. Beware, they may be the worst insurance company out there.