Extremely stressful while trying to recover from not my fault svvifent
by M. short on Feb 4, 2024
1 out of 5 stars
Car Insurance Reviews
Pembridge Insurance Auto Insurance Reviews
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(85 reviews)
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The sales process was wonderful, but the claims handling was horrible.
In the four months, I hardly got an update without asking for it. Many unanswered phone calls and emails. Weeks between updates.
In the end, the settlement was very fair.
40 minutes on hold so far to cancel my insurance and can't seem to get through to do it.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
I have to update my credit card information due to expire date. I have been waiting for 1 hour 18 min and nobody answered my waiting except recording the message "THANK YOU FOR CALLING ".
It takes forever for them to answer the phone! Always have to wait more then a hour and they use covid as an excuse. How pathetic...
I hit a sheet of ice and slid off the road 2 weeks ago.
Pembridge can not be reached. They have not contacted me, returned my calls or emails, and have not even sent out an adjuster to look at the car.
Their phone message is an endless loop going nowhere.
I have waited for more than 8 hours on the phone, and I contacted them more than 40 times, and still no response from them. Beware, they may be the worst insurance company out there.
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
Bad customer service, now I just found out that I got charged twice for one premium.
I try to call to get an explanation. No person on the other end!
I was hit by another car while at a stop sign. I’ve never really have been injured before. Pembridge insurance adjuster has made my life so difficult. I do not receive responses nor do any of the health care providers ( physios, massage therapist, concussion clinic or eye Neurologist). There is constant barriers put up and delays.
I could never imagine my own insurance treating me like this. I have a care team willing to help me but there are such delays which has not allowed me to return back to work full time.
I am a public health care provider and I would never deny a patient care ever. I am made to feel like I’ve done something wrong.
I called main office requesting change of adjuster or at the very least someone return my call but no one has.
My colleagues and family are in disbelief.