Cancelled policy
by EX-client on Apr 30, 2021
1 out of 5 stars
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I got pulled over by an OPP officer, he said my insurance had been terminated for 2 months...This was the first time I heard about it. After being with pembridge for years, they really let me down. They said, I didn't pay my January bill, and something was wrong with my banking information. No phone call. No personal email from the broker who dealt with my policy. Apparently the company sent a letter - I definitely did not get a letter. After a $400 tow, I am now facing up to a $7k fine, doubled rate of insurance for 3 years, and possibly a suspension of my license. Thanks a lot pembridge!