Car Insurance Reviews

Sonnet Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(154 reviews)
Sonnet
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Wait until you file a claim.

by cdnrx1 on Aug 27, 2019
1 out of 5 stars

I chose Sonnet due to the simplicity of their online set-up, monthly payments, competitive rates and email communication. All went well in the beginning. Eight months in I had to file a glass claim to replace the front windshield on my Corvette, my first glass claim in 30 years. They stalled, tried to substitute after-market glass, which didn't exist, wanted to use glass from a lower-trim model and, finally, told me that they would not pay the full price for the correct part plus installation. Long story short and 12 days later my glass installer finally talked to the right level of management and the job was completed. My claims record for both home and auto insurance is spotless, save for the recent glass claim. Has been for 30 years. Come time for renewal and my auto policy increases by 12% and my home owner's by 186% - yes that's right, no claims and no changes from the previous year. I requested an explanation, in writing, they told me that they couldn't do that, not their policy, please call customer service or I could cancel my policies online. I'll let you guess what I did.

1 of 1 people found this review helpful. Did you?

YesNo

Watch out for renewal!

by Ex Sonnet user on Jan 14, 2019
2.5 out of 5 stars

I signed with Sonnet for ease of use and low rates. In the first year, I had a claim for a stone in the windshield (repair). Got quickly settled, valued at $123.00. Upon renewal, my home insurance went up by 29%, while the car insurance went up by 300%. Not an error! 300% (close to $1,000 increase)! And the only explanation I got was that it was because of that particular claim. One good thing about Sonnet: you can get out without penalty at any time. Lesson learned: don't have any claim with Sonnet!

1 of 1 people found this review helpful. Did you?

YesNo

Sonnet insurance is useless

by Colchappers on Sep 14, 2022
1 out of 5 stars

I had a chip on my windshield which when I went to get it fixed cracked. Put in the claim to Sonnet and they rejected it. If a meteor or a planet fell out of the sky it would have been covered. I've paid this company over $1,000 every year over the past 10-plus years for this awful claim-free coverage. I also have their home insurance coverage which I have not submitted a claim against either. I will be shopping for a new provider.

0 of 0 people found this review helpful. Did you?

YesNo

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Bad bad bad

by Elliea on Mar 23, 2020
1 out of 5 stars

I have been a customer for 2 years. I have a bad chip on my windshield so I paid $500 deductible to have the windshield replaced bc the cheap caused a crack. The whole thing cost $900. Now when they sent me the renewed premium it was increased by 40%. I have never seen such a rip-off. They increased my insurance for the amount they had paid on my windshield which when I called to discuss they said usually windshield doesn't increase our premiums. They are thieves!

0 of 0 people found this review helpful. Did you?

YesNo