Car Insurance Reviews
Sonnet Auto Insurance Reviews
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(154 reviews)
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Agent/rep attitude (2)
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App to track driving (1)
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Cancellation experience (5)
Cancellation fee (1)
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Claim - not-at-fault (1)
Claim - rental car (1)
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Claim - total loss (1)
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I’ve been with them almost 3 years they said they sent a renewal form through email but I can’t find it in there and I haven’t had to do one before with them. I get a letter in the mail saying my policy is cancelled cause I didn’t fill out a form I didn’t know I had in my email...When I called it took 45 min to speak to someone and she basically said too bad nothing she can do go find a new company... That’s how someone who never misses a payment and never had a claim gets treated... Just disgusting!
Really hard to get anyone to fix issues on your policy. The website has some bugs it seems.