Car Insurance Reviews

Sonnet Auto Insurance Reviews

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(154 reviews)
Sonnet
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Sonnet insurance customer services

by Hanaa on Feb 8, 2024
1 out of 5 stars

The specialist will put you on hold just after greeting you for a long time. He keep on repeating himself without understanding the whole issue. We end up cancelling in advance. I have never make any claim and the renewal was double. Please try to see with other provider.

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Increased premiums at auto renewal with no claims or tickets

by Sunny Singh on Dec 11, 2023
1 out of 5 stars

A few reasons that made no sense for the increase-INFLATION. Sonnet applied to increase premiums and they got permission to do so.

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Worst insurance company ever

by Aliaksei on Nov 30, 2023
1 out of 5 stars

Don't mess with them. In the second year they increase the payments very much.
Customer service is useless. You won't be able to get a discount from them.
Try more popular insurance companies. They have better coverage and lower costs.

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Don’t be fooled

by SP on Nov 1, 2023
1.5 out of 5 stars

First year with Sonnet was great, problems come at the time of renewal. My car insurance went up $150 a month and home insurance $30. I had a minor speeding ticket, no claims and no accidents. No claims ever filed for home. The increase in premiums is outrageous and there is no explanation. They lost me as a customer in just 1 year!

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Introductory rate and ease to sign up, then they jack their rates

by utilimatefizbee on Feb 16, 2022
1 out of 5 stars

Introductory rate and ease to sign up, then they jack their rates.
Bought a new car and my rates shot up 200% for no clear reason.
Such bad service trying to figure it out.

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RIP offs

by Maciej on Oct 9, 2021
1 out of 5 stars

Had 2 cars for 280$ per month.
Sold 1 and my policy went up to 286$.
They told me with 1 car I lost a multi-vehicle discount. They tell you ridiculous lies that make no sense. And again whose gonna make them stop. Not our politicians.

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Worst company ever, crooks

by Anonymous on Jul 31, 2021
1 out of 5 stars

I cancelled my policy with them a month before my renewal date, however, they still took a payment, when I called them on it they reversed it, but 4 days later took the payment again. When I called them on it they tried to blame me, I said how is a month prior to renewal, not long enough. Crooks, stay away from them. They also raised my yearly rate by almost 1000 dollars, without reason or notice.

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Rate increase

by Twong on Apr 10, 2021
1 out of 5 stars

Jacked up my rate 90% in the second year with no claims or driving abstract change.

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Sonnet is terrible!

by Taylor Giroux on Feb 20, 2021
1 out of 5 stars

I had some issues during covid and a loss of job and missed one payment so they cancelled me and when I paid the amount owing and asked to continue my services not only did they say I now had to pay yearly for ONE missed payment but now I can’t even get insurance without having to pay well over $3000. Scam artists that screw their customers!!!!

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Worst company ever.

by Thakur1902 on Oct 7, 2020
1 out of 5 stars

I have been with Sonnet since 26th October 2017. They have been increasing the monthly payments every year, even after that, I have been continuing with them. They sent me an email in August in which I had to submit my rent agreement which they already had from the beginning and was submitted to them again when I had a $1600 claim on my car last year. I got to know about that email when I received a letter that my policy will be cancelled this year. That email was in spam. I rarely check my spam box. I am ready to give them whatever they need from me but according to their norms I had to reply to them in August otherwise my police will be cancelled on 26th October 2020 which is their final decision.

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